kxbet Terms and Conditions

1General Provisions

These terms and conditions ("Terms") form a legally binding agreement between kxbet ("Platform", "we", "us") and every user, registered or unregistered ("you", "player"), on kxbet. These Terms apply to the kxbet.cam website, application, and all related services.

By accessing or using the platform, you are considered to have fully accepted these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these Terms, please refrain from using the platform.

2Eligibility and Age Requirement

To open an account on kxbet and take part in gaming activities, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must use this platform of your own free will and in a sound state of mind.
• Only one account per person is allowed; multiple accounts for the same individual are strictly prohibited.
• You are not a resident of any jurisdiction where online gaming is completely prohibited.
• You are playing for yourself, not as a representative of any third party.

3Account Registration and Verification

At the time of registration you must provide true, accurate, and complete information. At any time we may request the following documents as part of the identity verification ("KYC") process:

• A scanned copy of your National ID (NID), passport, or driving licence.
• Proof of current address via a utility bill or bank statement.
• Proof of ownership of the payment method used.

We reserve the right to hold withdrawals until verification is complete. Keep your password confidential to protect your account security, and notify our support team immediately if you suspect any unauthorised access.

4Deposits and Withdrawals

kxbet currently supports the following payment methods:

• Deposit Methods: bKash, Nagad, Rocket
• Withdrawal Methods: bKash, Nagad, Rocket
• Minimum Deposit: ৳300 (per method)
• Minimum Withdrawal: ৳800
• Withdrawal Processing Time: Usually within 5 to 30 minutes

When requesting a withdrawal, the details on your account and your payment method must match. Withdrawals to third-party accounts are strictly prohibited.

5Bonuses and Promotional Offers

kxbet offers various promotional offers. Each offer has specific conditions stated in that offer's description. General bonus policy is outlined below:

• Welcome Bonus: A bonus of up to 150% on the first deposit, up to ৳20,000, is provided.
• Wagering Requirement: A 25x wagering requirement must be met for the welcome bonus.
• Each bonus offer has a set time limit; if not met on time, the bonus is forfeited.
• Winnings earned using a bonus must meet the wagering requirement before withdrawal.
• Bonus claims made through multiple accounts or false information will be cancelled.
• kxbet reserves the right to change, suspend, or cancel any bonus offer at any time.

6Gaming Rules and General Regulations

kxbet hosts various gaming activities including slots, live casino, and cricket betting. The following rules apply to participation in gaming activities:

• Each game has its own rules, which are provided in detail within the game interface.
• If a round is cancelled due to a system error or technical issue, the stake for that round will be refunded.
• If there is a dispute over a game result, the game provider's log records will be considered the final evidence.
• In sports betting, the outcome of a bet is determined after the official result is announced.
• kxbet does not accept responsibility for any loss caused by internet disconnection.

7VIP Program and Cashback

kxbet has four VIP tiers. Weekly cashback and additional benefits are provided at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

You can be promoted to a higher VIP tier through regular and active gaming. You must remain active during a specified period to maintain VIP status. kxbet reserves the right to change the VIP policy at any time, and registered email holders will be notified before any changes take effect.

8Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Operating two or more accounts for the same person.
• Using the platform for money laundering or the purpose of cleaning illegal funds.
• Hacking the system or using bots or automated software.
• Bonus abuse or attempting to manipulate any promotion.
• Attempting unauthorised access to another user's account.
• Attempting to bypass the verification process using a false identity or forged documents.
• Disrupting the normal operation of the platform.

9Account Suspension and Closure

kxbet may suspend or close an account in the following circumstances:

• If any provision of these Terms is violated.
• If false information is provided during KYC verification.
• If there is a court order or directive from a regulatory authority.
• Accounts inactive for an extended period (12 months or more).
• A voluntary request by the user to close their account.

Users may close their own account at any time via live chat. Pending withdrawals will be settled before account closure, but bonus funds will be cancelled.

10Responsible Gaming

kxbet places the highest priority on responsible gaming. We believe gaming is an entertainment activity, not a source of income. The following tools are always available to users:

• Setting deposit limits (daily, weekly, monthly).
• Self-exclusion for a specified period.
• Reality check — a reminder after a set period of time.
• Temporary account lock.

For more information on responsible gaming, visit our Responsible Gaming page. If you need help with a gaming problem, contact us via 24/7 live chat.

11Privacy and Security

kxbet uses SSL encryption and industry-standard security measures to protect your personal information. Our complete policy on data collection, processing, and protection is described in detail on our Privacy Policy page.

You are responsible for the security of your account. Never share your login details with any third party. If you notice any suspicious activity, notify us immediately at [email protected] or via live chat.

12Limitation of Liability

kxbet will not be held liable for any loss in the following circumstances:

• Internet disconnection or technical failure by a third party.
• Unexpected technical errors or server maintenance downtime.
• Loss suffered by a user due to unauthorised access, if the user themselves shared their password.
• Loss arising from the user providing incorrect information.
• Inability to provide the service due to legal restrictions in any country.

Our liability in any case will be limited to the amount of that specific transaction.

13Changes to Terms

kxbet reserves the right to change, amend, or update these Terms at any time. For significant changes:

• A notification will be sent to the registered email address.
• A clear notice will be displayed on the platform.
• The date on which the changes take effect will be clearly stated.

Continuing to use the platform after changes have been made means you have accepted the new terms. If you do not agree with the terms, contact us to close your account.

14Contact and Dispute Resolution

For any questions, complaints, or disputes, please contact our customer service team first:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7.

Dispute resolution process:

• First, report the complaint to customer service and receive a reference number.
• We will try to provide an initial response within 7 business days.
• Complex matters will be resolved within 30 business days.
• If a resolution is not reached by mutual agreement, it will be settled through neutral mediation.